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Volunteer Support

This page outlines the Best Practice for volunteer support.

Before recruiting volunteers, make sure your organisation is volunteer-ready by completing the Volunteer Management Health Check.

Best practice, as outlined in the GLV's London Volunteer Management Charter, is:

Basic Practice Good Practice Best Practice
Named supervisor Scheduled 1:1 meetings Complex support needs met


Templates and Examples

Template Timesheet, WVSDA, 2010 (MS Word)
Template Volunteer Time and Expenses Log, (Excel)
Template 1:1 Meeting Form, (MS Word)
Template Support and Supervision Template, WVSDA (MS Word)
Voluntary Charter and Reference Request Letter, (MS Word)


Example Diversity and Inclusion Policy Volunteers, The Prince's Trust, 2012 (PDF)
Safeguarding Vulnerable Adults - Resource Pack and Sample Forms, Volunteer Now (MS Word)
Healthy Volunteering Plan, Groundwork London (MS Word)
Pictologue Non-Verbal Inclusive Application (PDF)

Other Guidance

Guidance on Involving Disabled Volunteers, Disability Rights Commission (MS Word)
How to Involve People with Learning Disabilities, Mencap (PDF)
Recruiting, Retaining and Developing Disabled Volunteers (PDF)
Safeguarding Vulnerable Adults, Volunteer Now, 2013 (PDF)

Guide to Wellness Action Plans, Mind (PDF)
Guidance on supporting volunteers with mental health.

Volunteer Inclusion Programme
Renaissance London (PDF)

Top Tips

For more details on inclusive volunteer management, see Equality and Diversity.